Refund policy
Returns & Refunds Policy
Return window: 30 days from the date of delivery.
Accepted returns: Defective, damaged, or misprinted items.
Size exchanges for unworn, unwashed items in original packaging within 30 days of delivery.
Non-accepted returns: Change of mind. Buyer's remorse. Items that have been worn, washed, or removed from original packaging.
Cost of return shipping: Customer is responsible for return shipping costs in all cases.
Refund method: Original payment method within 2 business days of receiving the returned item (3-5 business days to appear in your account).
Exchange method: Store credit for full product value, valid indefinitely, no expiry.
Condition of returned items: Unworn, unwashed, in original packaging with packing slip included.
Shark Booping Club Returns & Refunds Policy
At Shark Booping Club, we stand behind every product we make. If something is wrong, we will make it right.
Defective, Damaged, or Misprinted Items
If your item arrives with a misprint, damage, or defect, contact us within 30 days of delivery.
How to report: • Email support@sharkboopingclub.com with your order number and a clear photo of the issue
• We will review within 1-2 business days
• If approved: replacement at no cost, or full refund to your original payment method within 2 business days
Replacement fulfillment: 3-7 business days plus shipping time.
No Change of Mind Returns
We do not accept returns for change of mind or buyer's remorse. Please check size charts carefully before ordering.
Order Cancellation Orders can be cancelled within 12 hours of placing by emailing support@sharkboopingclub.com
After 12 hours, production has begun and cancellation is not possible.
Lost or Missing Orders
If your order has not arrived within 30 days of the estimated delivery date, contact us and we will investigate.
International Customers Shipping and returns are available worldwide.
Return shipping costs are the responsibility of the customer in all cases.
We will confirm your nearest return address when you initiate a return.
Legal All returns are processed by our global fulfillment centers based on your location.
We will confirm the correct return address when you initiate a return.
For all return inquiries: support@sharkboopingclub.com